Privacy Policy

Effective Date: 2025

Prest Coffee (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://prestcoffee.co.za, including any purchases or interactions with our online store.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you interact with our website:

a. Personal Identifiable Information (PII):

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment details (processed securely via third-party providers; we do not store card details)

b. Non-Personal Information:

  • Browser type and version
  • IP address
  • Device information
  • Browsing and usage data (via cookies and analytics)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver customer service and support
  • Send order confirmations, updates, or marketing emails (if opted-in)
  • Improve our website’s functionality and user experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Payment processors (e.g., PayFast, PayPal)
  • Delivery and logistics providers (e.g., Courier Guy, Paxi)
  • Analytics tools (e.g., Google Analytics)
  • Regulatory bodies if required by law

All service providers are required to comply with privacy laws and only process data as necessary.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These help us remember your preferences and track aggregated usage data.

You can manage cookie preferences via your browser settings.

5. Your Rights (POPIA & GDPR-Aligned)

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Withdraw consent or object to processing
  • Request deletion of your personal information
  • Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, please contact us at info@prestcoffee.co.za.

6. Data Security

We use industry-standard security measures (SSL encryption, firewalls, secure servers) to protect your personal data. However, no online transmission or storage can be guaranteed 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this policy, contact us at:

Prest Coffee
Email: info@prestcoffee.co.za
Website: https://prestcoffee.co.za